Always FREE Shipping in the US for Orders Over $150

Your cart

Your cart is empty



We hope that you are always satisfied with your purchase but we realize sometimes things don’t work out. If this occurs we ask that customers submit their request for return and we will review for consideration. For any approved return purchased directly from Rich & Bold, each item must be returned in its original packaging with a copy of the order receipt and/or packing slip within 7 calendar days from delivery. All item(s) must be unopened, never worn and in excellent condition. Approved returns are accepted up to 7 days from the date of purchase. All packages but be delivered back to our Rich & Bold fulfillment center using a US carrier that provides tracking.

Option to Exchange

If you discover you absolutely adore the item you purchased but the fit isn’t the best, Rich & Bold will approve an even exchange for a different item at the same price and we’ll even include the return label. Just submit the request in the form on this page and we will issue a prepaid label via email notification. Once your original item is received and marked in perfect condition our customer service office will send out your replacement. All approved exchanges must first review the condition of the item being returned for exchange to verify the product has not been worn or damaged. 

Should the replacement no longer be available, Rich & Bold will issue an online shopping credit with a private discount code redeemable within one (1) calendar year from date of issue.

Instructions for Approved Returns

All approved returns require a Rich & Bold RA number (Return Authorization) on the outside of the package.

  • Step 1: Submit your return request on this Customer Service page and await our response.
  • Step 2: If approved - ship your return to:

Rich & Bold Return Authorization #_____

  • Step 3: Once your approved return has been received and reviewed our customer service will issue your refund and you will be notified via email.

If your concern cannot wait, no worries! Please feel free to email us directly at 

All items marked final sale cannot be returned or exchanged.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.